TRP TRP DGT · Coach Antonio Aponte

Support

Need a hand with TRP DGT? We are a small team and we read every message. Here is how to reach us and what we can help with.

Contact us

Email is the fastest way to get help. Tell us your username, the screen you were on, and what happened, and include a screenshot if you can. We reply as soon as we can, usually within a couple of business days.

What we can help with

Account and sign-in

Trouble signing in, resetting your password, or updating your profile. You can reset your password from the sign-in screen, or email us and we will help.

Subscriptions and billing

Paid plans are billed through your Apple account. Manage or cancel anytime in your Apple settings under Subscriptions. Refunds for subscriptions are handled by Apple.

Uploading and reviewing video

Problems recording, uploading, or sharing a clip with your coach. Your videos are private and are shown only to you and your assigned coach.

Training plans and progress

Questions about your program, logging velocity, or how your progress is tracked. Reach out and we will point you in the right direction.

Coaching and messages

Connecting with your coach or getting feedback on a submission. If a message is not going through, let us know.

Privacy, data, and account deletion

You can delete your account and associated data anytime from Profile. For any privacy request, email us and we will take care of it.

Report a problem or safety concern

If you see content that breaks our rules, use the in-app report option, or email us with a description and a link or identifier for the content. Illegal content and anything involving a minor is handled on a priority basis.

If any part of the app is hard to use with assistive technology, tell us the screen and what happened, and we will work with you on a fix or an alternative.

More

Read our Privacy Policy to see what information the app collects and the choices you have.